Hello user from 38.107.191.89 Hosting Home | Regular Plans | FAQ | TOS | Order | Guarantee Hosting Features ExplainedDisk Space: This is how much disk space you have available to store your files. On the surface, space appears to be easily comparable between hosts because generally, the same units of measure are used (1 MB= 1024 KB). That may be untrue, however. In some cases, a plan may have this quota broken down further into file space and database size, and some plans do not even count database space at all (it is unmetered). A plan offering 100MB of file space is not necessarily bigger than one having 25MB space, as the first could include the disk space taken by your database while the second may not count it at all. It is worthy to note that unmetered space does not necessarily mean unlimited space. Nor for that matter does unlimited mean what you think. Read all the fine print, some hosts protect themselves with a clause to the effect that they may take action against (de-activate scripts or suspend or terminate) any user consuming over X% of system resources. Extra space can be purchased for any of our plans at any time on its own or as part of an upgrade to different plan. Upgrading your account results in absolutely no downtime nor any other disruptions. See also Operating Capacity Meters for information about how you can monitor your usage. Data Transfer: This is sometimes mistakenly referred to as bandwidth. This is the amount of "traffic" - the cumulative total size of all the pages sent back & forth between the server and your visitors. (n.b. 1GB = 1024MB) Current statistics place our average personal or home business customers using 700MB. At that rate, even our smallest plan at 1.5GB (1500MB), provides a generous amount of bandwidth. If a site gets extremely popular or is very graphic intensive, again you can easily purchase more temporary bandwidth or upgrade with no downtime nor any other disruption. See also Operating Capacity Meters for information about how you can monitor your usage. Email Services: Most hosting plans include email service @your domain, and most hosts provide some type of control center. The control center gives you the option to manipulate your mail services (create accounts, change settings) by yourself without having to contact and wait for your host to do it for you. This is the number of full email pop boxes included in each account. A POP-enabled mail account keeps your mail stored in a "mailbox" for you until you log on with your username and password. You can collect your mail via a mail client such as Eudora, Outlook, Outlook Express, or Netscape Messenger, etc... Each of our POP accounts are also equally accessible through our webmail interface (this is like Hotmail or Yahoo) which means they are accessible with any browser connected to the internet without having to configure settings in an email client. This makes it very handy to check your mail from a friend's house or at work. Along with that number of POP mailboxes/accounts, you also get unlimited email aliases. This means that ALL mail addressed to anyaddress@yourdomain.suf will be sent to you. Your account is automatically started with one POP email account matching your username and a 'default' catch-all for wrongly addressed or misspelled mail. So if someone sends a message to suport@yourdomain.suf instead of support (2 p's), you will still get that email, and your visitor doesn't get any messages bounced back to them. Alternately, you may, in fact, choose to make all unaddressed mail bounce back to the sender or just have it silently deleted. All of the POP accounts each have an autoresponder, which is a fancy way of saying automated reply. It can have various uses. Here are some examples:
The catch-all account has an autoresponder as well, so mail to anyaddress@yourdomain.suf can also be sent a response. All of the email POP accounts have unlimited forwarding. It allows you to redirect mail from one account to another in your domain, from one account to another account outside of your domain, or from one account to several others (both in & out of your domain). This really facilitates checking mail. Some examples of usage include:
Mail that winds up in the catch-all account can also be forwarded to an unlimited number of addresses. A spam detection tool (SpamAssassin) is included for use in all regular hosting accounts. SpamAssassin scores and flags messages as spam using the sensitivity level you choose. Incoming mail is also screened for executable attachments, which often contain viruses, trojans, and other malicious scripting. Newsletter or Discussion Mailing Lists: This number indicates how many Mailing Lists you can set up. The advanced settings make them just as configurable as eGroups lists, but without their ads. (You can add your own, if you wish). They can be announcement only lists (newsletter) or discussion lists. Open subscribe or by approval. Open posting or subscriber only. You can ban or moderate members. You can reply-to-all or to an alternate address or reply-to-sender. You can set a list title in the sibject. You can send welcome, goodbye, "you're being moderated" messages. You can have headers and/or footers in your message (like ads or messages). You can allow or reject attachments, you can offer a digest version, and more options still.... We personally run both eGroups and our own private lists side by side for some of our sites. We let our readers choose between the eGroups for convenience or ours for no ads and more privacy than Yahoo could ever offer. Support: Email is our preferred method of support and we can usually get an answer back to you within 3 hours. For more urgent matters or you need to explain or discuss something personally, we offer extended hours toll-free telephone support. All customers also have access to our cell phone numbers and cell email paging in case of emergency with any hosting / server related issues. In addition, we also have an extensive and well-explained User's Guide and Knowledge Base, a Bulletin Board Support Forum, and a User-Help Email List. We monitor the forum and list, helping when/where we can, but sometimes another user may be able to help you quicker with non-urgent matters, or offer another viewpoint. We also encourage you to use the forum and list for general html, web design, or script questions that aren't related to our hosting/server. The Knowledge Base contains some general website information as well, and serves as an archive for the more useful tidbits gleaned from the forum and list. Personal Control Center: Almost all of the features in your account can be accessed from this one spot! It's like having your own personal "desktop" for your hosting package. Starting with a panel of icons, it contains step-by-step prompts for most features. Operating Capacity Chart & Usage Meter: This is a visual / graphical representation of your account usage. It is visible to you immediately each and every time you log on to your control panel or return to the main menu. It tells you how much bandwidth you've used so far in that month, how much space your files are taking up, and how many email accounts and mailing lists you've used up so far. It also reminds you how many / how much you are allotted in all, so you can easily compare and see when/if you are nearing your limits. Domain Name Hosting with Exclusive IP: Domain Name Hosting with Exclusive IP: This means that you can use your own yourcompany.suf so that you have an easy to remember website address and email@yourcompany.suf. You also have a *dedicated* IP address - that number in the corner of the screen that comes up when you are trying to connect with a website - the number you are assigned is your alone instead of being shared with hundreds of other virtual domains. The best way to show the advantages of having your own [unique / exclusive / dedicated / static / fixed] IP address is to point out what happens when you are on a [shared / IP-less / dynamic] hosting service:
Subdomain Hosting: If you prefer to have a portion of your site be separately administered, you can sign up for an account as a subdomain of your existing site. Example: your catalog can use an address like store.mysite.com or a private section can use an address like members.mysite.com . The benefit of this is that each subdomain is autonomous - you can give an assistant access to a subdomain without giving access to your main site; you will have separate statistics so you can monitor how each area of your site is doing, etc... Online File Manager: This allows you to easily view and navigate through all of your account directories. You can create new files and folders here, edit them directly, rename them, move or delete them, set their permissions (chmod) and you can also upload files from your computer. Browser Based Website Designer: All accounts come with the option to use the site builder which is an easy-to-use template driven tool that leads you through a series of prompts to create a webpage with no html knowledge. You respond with your choice of text, font, color, lay-out, etc... and the program does all the coding for you. There is no extra charge to use the site builder. It's perfect to get a site up in a hurry so that you do have a presence while you learn more about html. FrontPage Extensions: All accounts come with the option to have the FrontPage 2002 extensions enabled for your account, so that you can take advantage of all of FrontPage's design features, and publish directly via FrontPage. There is no extra charge to do so. The FrontPage 2002 extensions can be used with FrontPage Express, 98, 2000, or 2002. ALl FP features are enabled on our servers including forms processing, and the ability to use subwebs. Unlike many hosts who only provide teh server-side software, we also provide technical support for FrontPage (at no extra charge!) 24 Hour Unlimited Access to your Account: You can edit and publish your pages any time you want! You want to work at 3:00 am? No problem! We have no scheduled downtime maintenance, and there is no limit to how many times you may log in and access your account. This applies to all modes of accessing your account ----> FrontPage, FTP, Telnet, file manager, site builder, etc... FTP access: You have FTP access to your account. FTP enables you to work with batches of files simultaneously. The file manager, on the other hand, only lets you upload, move, or delete files one by one. You would also use FTP to upload non-binary (text-based / ascii ) files, like most CGI scripts, for example. Normal uploads via any web interface support binary mode only, and should be used only for html and pictures/graphics. When ASCII files are transferred via an uplaod function rather than FTP, they are altered and usually will not function properly, if at all. Telnet SSH access: For advanced users, we offer the option of enabling Telnet access for you. There is no extra charge to do so, but we do ask that you have previous telnet experience since this is a lot more powerful than FTP. If you don't know what shell, SSH, or telnet means, then you don't need it! For optimum security for all our customers, we only allow telnet SSH (secured encryption) rather than simple telnet (clear text). Anonymous FTP: With anonymous FTP, your site visitors can upload (send) and download (get) files from 2 specific folders on your site without knowing your username and password. Anonymous FTP access is restricted to a single directory outside of your www which holds these 2 folders. It does NOT allow access to any other part of your site. This can have many applications, including, for example, distributing recipes or your own scripts from the public directory that would otherwise be too much work to copy and paste. They can also upload (send) files to the pre-designated incoming directory - like sending their member pictures which can then be referenced so they show up in a forum next to a bulletin board posting, for example. Or they may upload pictures of an item they want to sell if you run an online consignment store or auction, for example. Or create a directory where your members can share files ---> similar to the files area at eGroups. Backup Tool: This is a tool accessible from your control panel which is used to make file backups. We all know how wise it is to have back-ups! With this tool, you can backup indivdidual or multiple files and directories, even your entire site at once, whenever you want, and even download your backup to your computer. Currently backups made with this tool can be opened with the file archiving tool (next) or any untar application. File Archiving: This is a tool, also accessible from your control panel which is used to compress and uncompress files (compact into a single file package). If you use it to compress stored (non-used) files, you free up more space for your actual used website files. You can also use it to create compressed *copies* of your actual used files. We all know how wise it is to have back-ups! With this archive tool, you can also compress multiple files into a single tar or zip file that you can then email to others or make available for download from your site. The file archiver also makes installing third paty scripts easier. You only need to publish the .zip or .tar package to your site, then uncompress it there - means you only publish one file instead of each of the files individually. Automated Search Engine Submission: This is another tool which helps to simplify the daunting task of submitting your site to over a dozen popular search engines and directories. You fill in a single general form to start with, then you are led through steps to fill in any missing information that may be specific for each search engine. This information is actually pulled from the search engine's current pages, so you know you are complying with their current rules for submission. Directory Password Protection: You can password protect any of your directory folders so they would require a username/password combination in order to view any of the pages within that folder. This is useful if you have members only pages. Also highly recommended if you run any scripts that have an browser-based online administration panel. You don't want anyone to be able to pull that page up and start fiddling around in there, obviously. Secure Server Access: All accounts come
with SSL secure server access, so that you can call up *any* of your files
securely (https:// and a lock icon in the corner). SSL = secure socket layer.
For ease of use, our set up is such that any files you put in your www (main
public folder) are hard-linked to be automatically available to the secure
server. This way, you don't have to worry about which files need to go where,
and your customers won't see messages like "page contains both secure and
insecure items" should you forget about an image or something silly. The information transmitted in files called up this way is transmitted securely
in encrypted format, so it can not be seen by anyone else. SSL makes
eavesdropping on your data transfers almost impossible.You would use the secure
server when collecting credit card or other confidential client information. You
should also use it if you have anywhere on your site where your visitors need to
login. You want to protect their passwords from hackers. The standard access we
provide uses a shared security certificate under one of our domain names, but you also have the option of
obtaining digital certification for your own domain name, allowing you to use PGP and PGP Mail: PGP = pretty good privacy. These are the encryption products that allow you to secure files, entire disk volumes, and network connection with both privacy and strong authentication. PGP Mail allows you to send encrypted messages. This is extremely useful when collecting confidential client information such as credit card information. Although you may use a secure server form to *collect* the information (sending from the user to the server), you should also use an encryption method to *receive* the information (emailing it from the server to you). PGP Mail works with formmail or other scripts to secure the information in transit to you. You see, email passes through a series of computers before making its way to the recipient, and can be intercepted anywhere along the way, not to mention the back-ups that may exist on any of these computers. Anyone with access to these files (including governments and unscrupulous employees maintaining these systems) could read your mail if they chose to, and send it on to others. With PGP Mail, they can still access your email messages, but they would not be able to read it. If you do not use PGP Mail, your only safe way to work with private info is to leave it on the server in a protected directory from where you will then log on to read/print it, then delete it. And for the reasons mentioned above, you don't want to leave this info on the server any longer than is necessary. Personal CGI Bin and MySQL Database: CGI = common gateway interface. Each account comes with its own cgi-bin, a special directory where executable program files (scripts) are stored and run from. You have your own cgi-bin, so you won't have the hassle of awkward naming conventions like when using a shared bin. You also have full control over the scripts you put in it. Other hosts who have shared bins only may offer the use of pre-installed scripts only, configure to *their* liking. Or you may have to go through an approval process for your script, and wait until they can get around to loading for you. You also have your own MySQL Database for use with scripts such as PHP. PHPMyAdmin allows you to manage your database through the use of easy forms. A single database is accessible via PHPMyAdmin, but our User Guide includes tips to allow you to use the same Database for many scripts. Alternately, if you are familiar enough with MySQL that you don't need to use the admin interface, we can create additional databases for you. Pre-Installed Scripts: Some of the features mentioned elsewhere are, in fact, scripts - Mailing Lists, File Archiving, Search Engine Submission, Site Statistics. In addition to these, there are a few others you may choose to integrate into your website design which are already installed in the main system shared bin (you could also install your own in your own bin).
Site Search Engine: Help your visitors find what they are looking for on your site. It's all installed into your own site at the push of a button. All you have to do is specify which files you do not want searched (which files to ignore) and edit the advanced search page (if desired - it's a regular html page). You can also add just a small search box onto any of your pages. Site Statistics: This is an installed script that records extensive statistics for your site, and archives them by month for easy access. This is one of the most thorough tracking programs we have seen, and the website is equally as informative, even for the internet novice. You can gain a lot of informatiom about your user's experience at your site by looking at your stat files. It's also really neat to see what search terms they are using at engines and directories to find your site. Raw Log Files: Complete log files are kept recording every access to any of your pages. These can aid in troubleshooting or tracking visitor flow patterns through your website, amongst other things. They log IP address, time of request, type of request (GETting a file or POSTing a file), the file involved, the file or location that the request took place from, and the browser used. Network Troubleshooter: This is a tool that will perform a traceroute (exactly what it says) that shows you the path that your packets of information ar taking to get to the specified server. It is used for troubleshooting in that slow or bad connections can be pinpointed so that you know if the problem is on our server or elsewhere along the route. What else? Our UNIX servers can accomodate and are already configured for a variety of file types, languages, and other applications including (but not limited to) htm/html, SSI/shtml, PHP 4/phtml, Perl 5 & other CGI, custom error pages, sendmail forms, C, java, javascript, mySQL, Cybercash, Mime Typing, Midi files, Real Audio, Real Video. Just ask if there's something not mentioned here. What not? At this time we cannot accomodate .asp nor ColdFusion and most chat programs are not allowed. We do not offer any MicroSoft SharePoint services. Shopping Carts: If you sell more than a dozen or so products (more than can fit easily on a single page order form), you will probably want to use some type of ecommerce scripts. Consisting of 2 parts, the catalog plus the shopping cart, a good product will simplify both your tasks and your shopper's experience. There are several choices available to you for shopping carts.
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